Receive free ground shipping with FedEx within the Continental United States.

Fedex logo for free shipping within the continental US

 

One of a kind Orders are generally shipped within 5-to-7 business days, and you will be notified via email with a tracking number when your order has shipped.

Made to Orders are generally shipped within 15 -to-20 business days, and you will be notified via email with a tracking number when your order has shipped.

Within 24 hours of placing your order, you will be contacted to review the specifications if applicable to your order.

 

Side view of Custom packaging for designer fine jewelrySpecial Orders are welcomed. We will provide an estimated shipping date, and you will be notified via email with a tracking number when your order has shipped.

Upon your authorization of the special order, a 50% non-refundable deposit is required to place the order and the balance will be charged when the order ships. All special order sales are final.

If we are unable to make contact you within 48 hours of placing an order, EzzyKaia will treat the order as cancelled.

You may cancel your order within 48 hours of placing your order, and you will receive a full refund and Notice of Cancellation email.

Top view of Custom packaging for designer fine jewelryLocal sales tax of 8.875% will apply to all orders shipped to addresses within New York State.

Dispatch time We strive to offer 100% customer satisfaction. If your order becomes delayed, you will be notified immediately by email.

Return Policy – If you do not love your product, contact us immediately for assistance, and a Return Authorization Code will be emailed to you.

All items, in good condition can be returned within 15 days of the shipped date for a refund.

All items are subject to a 10% restocking fee, and this fee will be deducted from your refund.Custom packaging for designer fine jewelry

Repair Policy – Used items can be repaired within 15 days of the shipped date.